CloudFest for Service, an afternoon featuring insights, innovators and improv comedy focused on customer success, is coming to San Francisco on 15 June. Hosted at Wine & Wall at One Market by NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology, CloudFest’s programme will highlight the latest trends and topics impacting customer service leaders – including discussions about how venture capitalists use customer success to evaluate businesses, and how companies can better manage the complete customer journey in a progressively omni-channel world.
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