By Evan Kirstel @evankirstel
The future of customer interaction may be omnichannel or multi-channel if you prefer but the end game is still human interaction with another human if the human customer prefers it.
By Evan Kirstel @evankirstel
The future of customer interaction may be omnichannel or multi-channel if you prefer but the end game is still human interaction with another human if the human customer prefers it.